FPB Community

[madaferguson]

Hello,

I donated to the ad-free upgrade via paypal, the payment went through successfully. However, I have yet to see any upgrade to ad-free for my forum. Help? I've sent a ticket before.

[smartcooky]

Hello,

I donated to the ad-free upgrade via paypal, the payment went through successfully. However, I have yet to see any upgrade to ad-free for my forum. Help? I've sent a ticket before.

You do not appear to have installed the Ad-Free mod on your forum, this section of your Index Page should have a [Remove Ads] link, like this....

adfree.jpg (15.98 KB) Viewed 147 times

Administration Index -> Addons -> MOD Center

Opposite Donate Adfree click Install

[madaferguson]

I have done that now, however, when I click 'remove ads' it tells me that I must pay again. I am willing to do so if necessary, however, will EVERYONE have to pay to remove ads? Please elaborate on this.

[smartcooky]

I have done that now, however, when I click 'remove ads' it tells me that I must pay again. I am willing to do so if necessary, however, will EVERYONE have to pay to remove ads? Please elaborate on this.

Not EVERYONE, but ANYONE.

The [Remove Ads] link allows ANY of your members to contribute to ad-free through their own Paypal accounts, so, for example, if you can convince 12 members to pay US$4.95 each, your forum will remain ad-free for a year.

However, you still have a problem with ads showing. When did you submit the ticket?

[madaferguson]

I submitted it on either Friday or Saturday I believe... I am not sure. Though, if I pay from the ACP for one month this will eliminate all ads for ALL members and guests? Right? Just to clarify.

[smartcooky]

I submitted it on either Friday or Saturday I believe... I am not sure.

OK, leave it a couple of days. The techs are working on a serious problem at this time, related to new registrations, so they probably haven't had time to deal with tickets. If you are still not ad-free by Friday, post back here and I'll contact them.

Though, if I pay from the ACP for one month this will eliminate all ads for ALL members and guests? Right? Just to clarify.

Yes, any ad-free payment by anyone whether it is via the ACP or the [Remove Ads] link, makes the whole Board ad free for anyone viewing it, including guests.

See my Board for example (use the link on my profile panel next to this post)

NOTE: the Row of ad buttons on my board are my OWN custom ads. They are links that take users to the various rugby competititon my users are interested in.

[madaferguson]

Hey there,

We've yet to get our ads removed. I understand that you said to wait until Friday, however, is there any way to speed up the process?

[smartcooky]

I have emailed Crowdgather Support for an update on this and other issues.

[CrowdGather Support]

Hi,

I apologize for the delay. I'm not sure how you made the payment but there was a bug during the transaction. I've fixed your forum and it is now adfree.

thank you.