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fay47
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Posted: Sat Jun 21, 2008 6:23 pm    Post subject:
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Linda,

I use AVAAST,  I certainly don't understandall about it.  I mainly took the defaults when i frist set it up.  Sheila installed it also.  When I get a chance I need to read up some on it.  This old computer that I am on now has AVG on it - it is just what was there and I have not bothered to change since I don't use it much.  But I think I like AVAST better.

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pepperpot
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Posted: Sat Jun 21, 2008 8:27 pm    Post subject:
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willin_601 wrote:
I'm reading about Avast but not sure I understand what it means for any programs when it says real time protection?


For the record... I do Like Norton... Its just a pitty that its a resource hog.

Avast is really good... it has many features - like a voice feature - it warns & notify - I find that good for those who uses computers and don't realize what is going on... like my father Rolling Eyes

Real time protection - protects you whiles you are surfing the net

Quote:
This monitors computer systems for suspicious activity such as computer viruses , spyware, adware, and other malicious objects in 'real-time', in other words while data is coming into the computer (for example when inserting a CD, opening an email, or surfing the web) or when a file already on the computer is opened or executed, in other words loaded into the computer's active memory. This means all data in files already on the computer is analysed each time that the user attempts to access the files. This can prevent infection by not yet activated malware that entered the computer unrecognised before the antivirus received an update.

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Repa
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Posted: Sat Jun 21, 2008 10:08 pm    Post subject:
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willin_601 wrote:
Repa,
IIf Avast is better and easy to use, that's fine with me. What is your recommendation?

I'm reading about Avast but not sure I understand what it means for any  programs when it says real time protection?


My recommendation is to give it a try. It does so much more than AVG Free and it isn't a resource hog.

I think Samantha gave you a pretty good definition of Real Time Protection. Simply put, it catches viruses and other malware while you are using your computer and surfing the Internet before they can get on your hard drive. Like everything else, it isn't 100%, but pretty close! Thus, doing scans with it everyday is unnecessary and can be done periodically - weekly or even just once monthy, just to be sure nothing got by the resident shields.
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willin_601
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Posted: Sun Jun 22, 2008 2:16 pm    Post subject:
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Thank you all for your advise and guidance. Sam did explain that well and the voice thing would be good for my husband, on his pc. NO ONE touches mine so all fault will be on me if I mess up..lol

I will get that done first thing in the morning. I am going to delete the last item on the list and use make sure it works good and then i will delete AVG and install Avast. THANKS EVERYONE!!!

repa, I will let you know when I have finished all this and it's running good so we can continue when you have time. Smile

Hope everyone has a blessed day! Very Happy
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willin_601
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Posted: Thu Jun 26, 2008 4:51 pm    Post subject:
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hi repa

I have turned off the windows items in the last instructions and all seems fine. I had to take the Service pack 1 update after I installed Avast and it seems to startup slow and the screen stays black longer before the logo thing comes up. Not sure what that is about. Sad

I ran Avast and it said the pc was clean. I do like Avast. I like the way it updates and tells you when it updates. Smile

That yellow shield with the exclamation point came up again today wanting me to take updates. Something has stopped my settings from working as they are set to download and allow me to choose what i want to install. I had an update yesterday and it never came up in my tray to notify me but this thing was showing. However it said there were 2 updates and I only had one recommended? I took a screenshot  to show you the symbol. My settings are correct so again, I have no idea what this is.
If you look to the right of the start button and left of the lock button you will see it.


Hope all is well with everyone. My daughter is having a baby girl. we just found out it was a girl yesterday. I'm so excited and I've been super busy, I have to drive her to her groups and appts as the bus system is not running as it did since the flooding. Sad BUT, they are working 7 days per week on the cleanup. Smile

I sure would like to know what this symbol is and what it's dowmloading when you click on it. I right clicked on it that first time because I thought it was windows and would show me what the updates were. Thanks repa.
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Repa
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Posted: Thu Jun 26, 2008 7:24 pm    Post subject:
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It sounds like Service Pack 1 may have something in it that slowed your computer down on startup. Did this start right after installing Service Pack 1 or did it start after you installed Avast? Avast does scan your memory on startup, so that could be adding some time to the startup sequence.

That symbol looks like the yellow shield you get from the Security Center when it is warning you about something, including automatic updates. Did this start occuring before or after you installed Service Pack 1? With regard to your Automatic Updates, I would choose the setting "Notify me, but don't automatically download or install them." This lets you know when new updates are available at Windows Update, and gives you complete control over choosing what is to be downloaded and installed on your computer by choosing the Custom button at Windows Update.

Are you ready to proceed with tuning your computer?
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pepperpot
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Posted: Thu Jun 26, 2008 10:49 pm    Post subject:
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That shield is just to notify that there are downloads pending.

Last week the computer did an Automatic upgrade of Service Pack 1 (so far so good) but I do have it set to "Notify me, but don't automatically download or install them."

Here are the things I noticed & did
- it took more than a hour to fully download
- once downloaded it notified and asked if to proceed
- I then click to see what it was downloading, read all info & warnings
- save and closed all I was doing (which it instructed to do)
- it claim it would take an hour to install and go through the process - during this you must do nothing on the computer

My new computer came with Avast installed (an uncle did some tweaks before sending it to me). So I don't think there is a conflict between Avast & Service Pack 1.

I don't like to click on the button when it has the shield up - this installs & turns off the computer - I like to go to the section where I can see what are the downloads and choose. I can't remember the steps right now how to find it... will do so in the morning.

Linda... when it was installing the Service Pack... did you see all the screens that said: "Installing step 1 of 3 do not unplugged the computer"?

If you still have that shield, there are downloads still pending - which could be why it is running slow http://support.microsoft.com/kb/935791

Btw... Congrats on the baby girl!!! I did not know you were soon to be a granny  Cool   Razz
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willin_601
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Posted: Sat Jun 28, 2008 3:08 am    Post subject:
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Repa wrote:
It sounds like Service Pack 1 may have something in it that slowed your computer down on startup. Did this start right after installing Service Pack 1 or did it start after you installed Avast? Avast does scan your memory on startup, so that could be adding some time to the startup sequence.

That symbol looks like the yellow shield you get from the Security Center when it is warning you about something, including automatic updates. Did this start occuring before or after you installed Service Pack 1? With regard to your Automatic Updates, I would choose the setting "Notify me, but don't automatically download or install them." This lets you know when new updates are available at Windows Update, and gives you complete control over choosing what is to be downloaded and installed on your computer by choosing the Custom button at Windows Update.

Are you ready to proceed with tuning your computer?


Hi repa Smile

I isntalled Avast first and the very same day I installed Service pack 1. I think it must be Avast and it's ok as it seems to work well. I like it.

The shield does look like it's for windows updates and i always checked to see if that's what it installed when this happened and it had the same dates so I assumed that was what it was doing. However, I do have my settings to download BUT notify me so I can choose what to install and it's still showing this shield and NOT giving me notification like it use to.

Sam had asked good questions. It did take a good while to download and install Service Pack 1, I did close everything and let it do it's thing, I could see where it would show 1 of 3, 2of 3 installing, etc.. It shut down on it's own when finished and when I booted the next day it would go back into that same thing of showing 2 of 3 loading, etc and then everything loaded and it was fine.
I just don't know what else to do to get it to notify me. I even changed the settings to something else, rebooted, changed them back to what I had as above and rebooted and that still is not allowing me to get the notification to choose my installs?

Outside of this i'm ready to proceed repa when you are. Smile

I was bitten by a spider on the inside of my wrist and it has gotten worse and went to the dr yesterday, she gave me an antibiotic and I hade to ice it for the itch, just to numb it and it has heat in it too. She said go the the ER if it gets worse. Please keep me in your prayers. Smile
We will be gone the first part of the day but then home and I will check back in repa. Thank you so much. Smile

Sam, thank you for your input too. hugs
thank you, yes i am going to be a 1st time grandma. it wasn't as I wanted it to be for my daughter but then no parent does, however, I am thrilled to be a grandma. Smile her name is Madison Hope Smile

have a blessed day everyone and thank you for the help. Smile

repa,
is there anyone I can contact to find out why i can't get my security settings on updates to work properly?? it just shuts it down when you click on the shield I showed you and started the installs. I don't like not seeing what is being installed.
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Posted: Sat Jun 28, 2008 8:35 am    Post subject:
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willin_601 wrote:
repa,
is there anyone I can contact to find out why i can't get my security settings on updates to work properly?? it just shuts it down when you click on the shield I showed you and started the installs. I don't like not seeing what is being installed.


As I said before, Linda, with regard to your Automatic Updates, I would choose the setting "Notify me, but don't automatically download or install them." This lets you know when new updates are available at Windows Update, and gives you complete control over choosing what is to be downloaded and installed on your computer by choosing the Custom button at Windows Update.

If it doesn't work this way in Vista (maybe Sam can help since she has a Vista machine), then I would select the option that says "Turn off Automatic Updates" and go to the Windows Update web page once per month to download any new updates that are available. That is what I do, as I don't always accept all the updates that they offer. The link to the Windows Update web page is:

http://windowsupdate.microsoft.com/

or there is a link provided on the window where you have your security options for Windows Update that you can click on.
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Last edited by Repa on Sat Jun 28, 2008 3:54 pm; edited 1 time in total
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pepperpot
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Posted: Sat Jun 28, 2008 11:15 am    Post subject:
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Ok... this is what I got

Linda,
I have noticed from your screen shot that you don't have the icon "New Updates are available" - this is were I left-click to see what is there and from there I do my installations, not from where you do it. The reason being is that the computer shuts down and does not fully install until I turn on back the computer


Now... when clicking on the icon this screen pops up


as you can see you can (a)Install Updates (b)View Update History (c)View Available updates

when I click on View Available updates I can see what the computer has to offer and then choose by selecting the boxes


then you can proceed or not to intall

By clicking on (b)View Update History - I can see what has been installed so far


In the link I provided in my post above http://support.microsoft.com/kb/935791 you can find how to change the settings

Turn on automatic updating
The best way to make sure that you receive the latest Windows Vista service pack is to turn on the automatic updating feature.

To turn on the automatic updating feature, follow these steps:

1. Click Start , click All Programs, and then click Windows Update.  
2. In the navigation pane, click Change settings.  
3. Select the Windows automatic updating setting that you want.

Notify me but don't automatically download or install them: Windows recognizes when you are online and uses your Internet connection to search for downloads from the Windows Update Web site or from the Microsoft Update Web site. An Automatic Updates icon and message appear in the notification area of your taskbar when new updates are available to download or to install. Click the icon or message to view the updates. If you do not want to download a selected update, click to clear the check box next to that update to decline it. Click Start Download to download the selected updates. The Automatic Updates icon remains in the notification area of your taskbar while the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is complete, another message appears in the notification area to inform you that the updates are ready to install. Click the Automatic Updates icon or the message, and then click Install to install the updates.

4. Click to select the Include recommended updates when downloading, installing, or notifying me about updates check box, and then click OK.  

In the link you are provided with much more information on this topic.
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Repa
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Posted: Sun Jun 29, 2008 1:50 pm    Post subject:
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willin_601 wrote:
 However, I do have my settings to download BUT notify me so I can choose what to install and it's still showing this shield and NOT giving me notification like it use to.


Linda, the shield is your notification, but I would advise you not to do this. Some changes were made in Vista SP1 to the update notification process and I don't know if that is why you aren't seeing what you saw before or not. I also read that SP1 has slowed things down a bit on Vista machines, including startup, but may speed up again after several days use, after it re-learns everything it knew prior to SP1 (or so I've read).

If you want to be advised that Windows has an update, then set things up as Sam suggested on your machine so you have control over what is downloaded onto your machine as well as what gets installed. I personally don't want the extra overhead of the Security Center running, so I check for updates myself in the 2nd week of every month, but that is just my preference. If I were to do it another way, I would do it as Sam does.
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Posted: Sun Jun 29, 2008 9:34 pm    Post subject:
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1. Set a new restore point.

2. The following services in Vista can be safely disabled:

    Service Display Names:
   
    Certificate Propagation
    Distributed Link Tracking Client
    Fax
    Netlogon
    Offline Files
    Remote Registry
    Smart Card
    Smart Card Removal Policy
    Tablet PC Input Service
    Terminal Services UserMode Port Redirector
    WebClient
    Windows Remote Management (WS-Management)
    WinHTTP Web Proxy Auto-Discovery Service

3. To disable them,

    a. select:  Start > Run and type “Services.msc” without the quotes in the text box. Click Ok.
    b. In the window that appears, find the service display name. Double-click the service display name.
    c. In the window that appears, from the pull-down menu beside “Startup Type,” select Disabled.
    d. Under “Service Status, select the “Stop” button. Click Ok.
    e. Repeat steps b – d above for each service display name listed above.

4. Check your computer out and then let me know when you are ready to proceed.
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Posted: Mon Jun 30, 2008 8:47 am    Post subject:
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Hi repa and Sam Smile

Sorry for my delay in getting back. this spider bite made me sick and i'm just worn out from all I have done and have to do to help Ash and get ready for the baby. Smile I am not complaining, just tired. It's a challenge with my disabilities but we are making good progress and I thank the Lord. Smile

Now, I do see all those screens Sam and I have just been going to check my updates daily. I know that may be too often but I have to do things in a routine so i can remember as my meds cause memory loss for me.
I think now that I have read your posts and read some that what happened is what you both have said. the service pack has slowed things down a bit and changed some things but it must have caught back up as repa mentioned because I got the windows update icon like sam's and looked to see what I wanted and took it.
Thanks sam for all your help and input sweetie. I appreciate it. hugs

repa, if I am understanding you correctly, you just go to the link and check for updates instead of it automatically downloading them or notifying you to choose, is this correct? Or do you have it notify you and you choose? I will be typing a process sheet to keep with my pc due to my failure to remember once we are done so I can run my routine daily, weekly, monthly, etc per your instructions so IF my pc runs faster by me checking myself, I would rather just check.

On the subject of updates. this is something I have never understood. I took a screenshot of other updates that are optional however, i do not know if i need them. Sometimes I think I should have taken some on my desktop and it would have helped with issues I had. i don't want to miss anything that does help the performance of my laptop.
this is a screenshot of what i have on my laptop that is optional to take :



I have one more question also before I proceed with the above instructions.

I buy my patterns online and download them online. i have gotten this message and had trouble with the download before and again when i bought my last pattern, is it safe to take this update for flash player?
I think I asked you before repa but I can not find the post, sorry.



it is a reputable site and clean. I will check in later for your reply.
Also repa, when I was trying to install AVG 8.0 prior to the posts on Avast, it would not install AVG antispyware and said remove it which I did so i need to reinstall it. I can't remember what settings it should be on though. I think I am to turn off auto updates for it or something. I don't want it to interfere with Avast. can you please tell me again what I should have AVG anti spyware's settings on please? I know I saved the link to download it. Thank you. Smile
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Posted: Mon Jun 30, 2008 5:14 pm    Post subject:
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willin_601 wrote:
I have just been going to check my updates daily. I know that may be too often but I have to do things in a routine so i can remember as my meds cause memory loss for me.

Linda, you don't need to check for Windows Updates daily - you can check for them once/month during the 2nd week in the month. Check weekly for updates to Spywareblaster, Spybot Ad-Aware and AVG Anti-Spyware.

repa, if I am understanding you correctly, you just go to the link and check for updates instead of it automatically downloading them or notifying you to choose, is this correct? Or do you have it notify you and you choose? I will be typing a process sheet to keep with my pc due to my failure to remember once we are done so I can run my routine daily, weekly, monthly, etc per your instructions so IF my pc runs faster by me checking myself, I would rather just check.

If it is working the way you want now, I suggest you continue to use it that way. If you want to do it the way I do it, you would disable the Security Center in Services in the instructions I gave you previously. This will cause Spybot to give you errors, which will be normal for that configuration. Plus, you will have to remember to check for the updates once a month. I think you will be better off leaving things as they are, as I don't think it will make that much difference in your computer performance.

On the subject of updates. this is something I have never understood. I took a screenshot of other updates that are optional however, i do not know if i need them.

Since I don't have Vista, I would have to research those optional updates. I almost never take them myself on Windows XP unless something that is associated with one of the updates is giving me a problem, which is almost never. I would say most definitely do not download and install Microsoft Silverlight, as that is available for all operating systems, and I am not about to take that one! Perhaps Sam could give you some advice on the other optional updates since she has Vista. ! If you go to the Windows Update link, that list will be produced for you and you can read what each update is for.

I buy my patterns online and download them online. i have gotten this message and had trouble with the download before and again when i bought my last pattern, is it safe to take this update for flash player?
I think I asked you before repa but I can not find the post, sorry.

It is ok to update Flash player. Be sure to uninstall the current flash player plugin before doing the update.

Also repa, when I was trying to install AVG 8.0 prior to the posts on Avast, it would not install AVG antispyware and said remove it which I did so i need to reinstall it. I can't remember what settings it should be on though. I think I am to turn off auto updates for it or something. I don't want it to interfere with Avast. can you please tell me again what I should have AVG anti spyware's settings on please? I know I saved the link to download it. Thank you. Smile

AVG Anti-Spyware will not interfere with Avast. You are using a trial version, which has the resident shield and automatic updates on as default, and those features will expire in 30 days. Your purpose for installing it is so that you will have a good spyware scanner to run periodically (weekly). When the default features expire, you will have to update it periodically when you update your other scanners (weekly). I don't know why you had problems in the past with AVG Anti-Spyware on Vista - perhaps SP1 resolved some of those problems. Be sure the Grisoft folder is deleted from Program Files before installing it again.

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Posted: Wed Jul 02, 2008 8:33 am    Post subject:
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repa,
thank you for the info. I am printing this out. I hate to even say this and not sure if it's SP1 or not but my pc is running very slow. Shouldn't i wait a bit to see if this passes? I mean it is taking a long time for things to work. My sessions will be on like I have email, and the forum (craft or this one) and the green bar will sit partially full and never fills up.
I have not even been online lately and both times I have, today and the last post, it has done this which was after taking the update for SP1. I read where you said it may need to catch up with everything and I'm guessing maybe it can't unless I am using the pc? Should I just go ahead and run all my scans first to make sure nothing is found?
I don't want to set a restore point with it acting weird and so slow. Is that ok repa?
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